Short answer
Choose AssureHire if you want screening inside a compliance suite. Choose VICTIG if you want a screening company.
Both are PBSA-accredited, FCRA-compliant, and both are easy to use — the usability scores are close enough that neither side should pretend otherwise. AssureHire has been part of Mitratech since July 2022 and sits alongside that company’s I-9, onboarding and compliance products. VICTIG, founded in 2006, focuses on employment screening, offers Form I-9 and E-Verify through a partner, and has US-based people who answer the phone live and reply to email in about 7 minutes.
On G2, VICTIG holds 4.7 out of 5 across 518 verified reviews to AssureHire’s 4.4 across 178. The two dimensions where the scores separate are quality of support, 9.7 to 8.7, and product direction, 9.2 to 7.9.
Don’t take our word for it
More than six hundred HR professionals have rated the two of us publicly on G2, and you can read every review. As of November 2026, VICTIG holds 4.7 out of 5 across 518 verified reviews. AssureHire holds 4.4 across 178. On quality of support, the gap is 9.7 to 8.7.
See the whole head-to-head yourself, including the categories where AssureHire scores well. There are several.
At a glance
Both are solid, accredited providers. They are structured very differently.
| VICTIG | AssureHire | |
|---|---|---|
| Company | An employment screening company since 2006 | A Mitratech product since July 2022 |
| Ownership | Privately held | Mitratech, majority-owned by Ontario Teachers’ Pension Plan since 2021 |
| Built around | US employment screening with human support | Automated screening within a compliance software suite |
| Product scope | Background screening, drug testing, verifications, reference checks, plus Form I-9 and E-Verify through a partner | Screening alongside Mitratech’s I-9, onboarding and compliance products |
| Phone support | A live person picks up | Not published; ask them |
| Email response | About 7 minutes, on average | Not published; ask them |
| Turnaround | 1.8 days on average | 98% of checks in under 30 hours, their published figure |
| Record review | Human review built into the process | Automation-first by their own description; ask how exceptions are handled |
| Client retention | 99.6% | Not published; ask them |
| Account treatment | Program tailored to each client, no support tiers | Ask how support is structured for your volume |
| PBSA accredited | Yes | Yes |
| Best fit | US employers running 50+ hires a year who want a screening partner | Mid-market teams who want screening inside a broader compliance software suite |
AssureHire details reflect their public materials as of September 2026. Where a figure is not published, that means undisclosed, not worse. The two turnaround figures measure different things, an average across all checks against the share finished inside a threshold, so they are not directly comparable. Ask each of us for whichever measure matters to you.
Scored by real reviewers
These aren’t our numbers. They’re G2’s, from verified users of both products.
| VICTIG | AssureHire | |
|---|---|---|
| Overall rating | 4.7 out of 5 (518 reviews) | 4.4 out of 5 (178 reviews) |
| Quality of support | 9.7 | 8.7 |
| Product direction | 9.2 | 7.9 |
| Good partner in doing business | 9.7 | 9.2 |
| Meets requirements | 9.6 | 9.2 |
| Ease of use | 9.6 | 9.3 |
| Ease of setup | 9.5 | 9.3 |
| Ease of admin | 9.5 | 9.3 |
| Background check category score | 9.0 out of 10 | 8.7 out of 10 |
Read that table honestly and most of it is close. AssureHire is an easy product to use, its reviewers say so, and on G2’s background check category score it sits at 8.7 to our 9.0. Two rows separate us: quality of support at 9.7 to 8.7, and product direction at 9.2 to 7.9. Those are the two worth understanding before you sign anything.
G2 scores as of November 2026, based on verified user reviews. See the live comparison on G2.
Who owns the roadmap
Product direction is the widest gap between us. Direction is a question about the future, and the answer usually has to do with who sets it.
Here is what is public, with no interpretation attached.
- AssureHire is one product inside Mitratech’s portfolio, which spans corporate legal, risk and compliance, workflow automation, and HR software.
- Mitratech acquired AssureHire in July 2022 and has continued acquiring since, adding products such as Trakstar to the portfolio.
- Mitratech has been majority-owned by Ontario Teachers’ Pension Plan since March 2021. Hg, the majority owner from 2017, retained a minority stake.
None of that is a criticism. Portfolio owners fund real engineering, and Mitratech is a substantial company. It does mean the screening roadmap is set alongside a dozen other products, which makes these fair questions to put to them directly.
- Where does background screening sit on Mitratech’s roadmap over the next two years?
- Is support for AssureHire staffed by screening specialists, or shared across the portfolio?
- Who is the point of contact when a record needs a human decision?
- What happens to the product at the next ownership change?
VICTIG has had the same answer to all four since 2006. Screening is not one line in a portfolio here, it is the whole company, the roadmap is set by the people who run it, and the person who picks up knows your account.
Where AssureHire fits
We would rather be straight with you than pretend AssureHire has no strengths. On this one, it has several.
- AssureHire is fast. They publish 98% of checks completed in under 30 hours, and checks that can be started in 60 seconds.
- AssureHire scores 9.3 on ease of use and 9.4 on ease of admin at G2. Those are close to ours, and they are earned.
- AssureHire sits beside Mitratech’s I-9, onboarding and compliance products. If you want screening inside the same suite as your onboarding and compliance software, that is a real advantage.
- AssureHire is a PBSA-accredited consumer reporting agency, holds SOC 2 certification, and offers AssureAlert for post-hire monitoring.
If a single vendor across screening and onboarding compliance is what you are buying, AssureHire is a reasonable choice. If it isn’t, keep reading.
Where we’re different
Automation handles the straightforward checks well, on both platforms. The difference shows up on the ones that aren’t straightforward.
- A person is accountable for your account. Call and a US-based person picks up. Email and you hear back in about 7 minutes. G2 reviewers score that support 9.7 out of 10.
- Tailored, not tiered. We build your screening package around what you actually hire for. Large enough to run enterprise-scale programs, small enough that no client’s attention gets rationed by account size.
- Humans review the records. More expensive to staff, and the reason our reports hold up when someone challenges them.
- Screening is the whole company. Every engineering hour, every compliance review, and every support shift here goes into screening, with new state laws landing as recently as July 2026. Nearly two decades of it.
Which fits you better?
The honest version, including when neither of us is the answer.
Choose VICTIG if
- You run 50 or more hires a year, whether that’s a mid-market team or an enterprise program
- You want a person who knows your account when a record needs a judgment call
- You’ve been treated like a small account by a large vendor
- Compliance is top of mind and you want a vendor committed to your success
- You want your screening package built around your roles
- You’re in staffing, healthcare, technology, hospitality, or nonprofit
Choose AssureHire if
- You want screening inside the same software suite as your onboarding and compliance tools
- Your hiring is uniform enough that automation handles nearly all of it
- You already run other Mitratech products and want fewer vendors
Choose neither if
- You need DAC-file trucking screening. That’s HireRight.
- You’re an individual checking on a person, not an employer screening a candidate
- You’re running a government RFP process
Common questions
Is VICTIG a good alternative to AssureHire?
For US employers running 50 or more hires a year, yes. VICTIG covers the same core screening services, including criminal records, employment and education verification, drug testing, and reference checks, and differs mainly in service model: US-based human support with live phone answer and roughly 7 minute email response. On G2, VICTIG is rated 4.7 out of 5 across 518 reviews to AssureHire’s 4.4 across 178, with quality of support scored 9.7 to 8.7.
Which is faster, VICTIG or AssureHire?
The two companies publish different measures, so a direct comparison isn’t available. AssureHire states that 98% of its checks complete in under 30 hours. VICTIG reports an average turnaround of 1.8 days across all checks. An average and a completion threshold answer different questions, and turnaround for both depends heavily on which searches are included and how quickly courts, schools, and past employers respond. Ask each provider for the measure that matters to your team.
Why is the product direction score so different?
G2 asks reviewers whether they are confident in a product’s direction. VICTIG scores 9.2 on that question and AssureHire scores 7.9, the widest gap between the two on any dimension G2 measures. G2 does not publish why reviewers answer the way they do. What is public is that AssureHire is one product within Mitratech’s portfolio of legal, risk, compliance and HR software, and that Mitratech has been majority-owned by Ontario Teachers’ Pension Plan since 2021. Both are reasonable things to ask about directly during an evaluation.
Is VICTIG or AssureHire better for mid-market employers?
Both are built for mid-market teams, and their reviewer bases confirm it: 76.0% of AssureHire’s G2 reviewers and 55.8% of VICTIG’s work at companies of 51 to 1,000 employees. The difference is what happens at the edges. VICTIG’s reviewer base also includes 18.4% enterprise against AssureHire’s 12.4%, so VICTIG is built to follow a mid-market program as it grows into an enterprise one.
Is VICTIG cheaper than AssureHire?
VICTIG doesn’t compete on lowest per-check price. Most clients report a lower total bill after switching, once re-runs, delays, and staff time on hold are accounted for. Pricing for both depends on volume and package, and neither company publishes a rate card.
Does VICTIG integrate with my ATS?
Most likely. VICTIG integrates with iCIMS, Workday, ADP, Greenhouse, JazzHR, Lever, UKG, Jobvite, PrismHR, and others, plus an API for anything not on the list.
Are both VICTIG and AssureHire PBSA accredited?
Yes. Both are accredited consumer reporting agencies under the Professional Background Screening Association. Accreditation and FCRA compliance are table stakes in this category, so they aren’t a differentiator between these two. How much help you get staying compliant is.
Switching is easy
The main reason people stay with a vendor that isn’t working is that changing feels like a project. Here’s the actual process when you switch to VICTIG.
1. A conversation
We learn what you screen for and what isn’t working now.
2. A demo
You see the software with your use case in it.
3. Sign
Straightforward terms, no long negotiation.
4. We take it from there
Our team handles the ATS connection and package setup.
How hard is it to switch from AssureHire to VICTIG?
Straightforward. A conversation about what you screen for, a demo using your actual use case, an agreement, and then VICTIG’s onboarding team handles the ATS connection and package setup. Nothing to migrate and no new system for your team to learn. Most clients are running checks within days.
Comparing other providers?
See how VICTIG compares with other background check companies, side by side.
- VICTIG vs. Checkr
- VICTIG vs. HireRight
- VICTIG vs. First Advantage
- VICTIG vs. Accurate Background
- VICTIG vs. DISA Global Solutions
Building a shortlist? Start with our guide on how to compare and select a background check vendor, see our roundup of FCRA-compliant background check services, or browse all VICTIG comparisons.
Here is what our customers say
4.7/5 average across 512+ reviews on G2
Easy to Use and Very Responsive Customer Support
“Ease of use and responsiveness of customer support.”
User-Friendly with Exceptional Support
“I really appreciate the ease of navigating the platform, and I love the customer service associates. They are all so helpful and friendly.”
Easy to Use with an Incredibly Helpful Team
“It is very easy to use and the team has been incredibly helpful.”
Exceptional Service and Support for Preemployment Screening
“I like the quality service provided by VICTIG. Their good customer service stands out to me, and I also appreciate the regular updates.”
Outstanding Customer Service That Exceeds Expectations
“The customer service is outstanding and always quick to help.”
Great Service with Fast Results
“The price and speed of the background checks is very helpful. Especially international background checks — they come back very quickly compared to other vendors.”
Great Service, Easy Setup, Keeping It Simple
“Easy setup process with UKG integration. Excellent customer service support post-implementation and genuine care in helping our organization.”
Fast, User-Friendly, and Cost Effective
“The team that helped us implement and integrate were very professional and helpful, and the platform is very easy to use.”
They Do a Great Job Streamlining the Process
“Background checks used to be the bane of my existence. Because of VICTIG’s ease of use, we now run background checks for every role.”
Excellent Customer Service
“Even if we do not get background checks in the time we need them, we know the VICTIG team is on top of it!”
No Complaints!
“Super easy to request releases via email. Background checks come back really quickly, and the customer service is responsive and pleasant to communicate with.”
Great Service and Quick Results
“Any time I have a question, our rep gets back to me super fast. It’s great having an actual person to talk to instead of a generic help email address.”
Easy and Good Customer Service
“The customer service has been great. Any time I have a question it gets answered super quick.”
Easy and Great to Work With
“We can get them done in minimal steps, and they are quick to respond and update.”
Simple, Easy to Use, and Backed by Great Customer Service
“The service is simple and easy to use, and it comes with great customer service.”
Still deciding?
Talk to us for 15 minutes. We’ll tell you honestly whether we’re the right fit, and if we’re not, we’ll tell you that too.
Or call 866-886-5644. Someone will pick up. That’s sort of the point.
